ojs2 has produced an error
Message: WARNING: Invalid argument supplied for foreach()
In file: /home/jab1/public_html/lib/pkp/classes/core/Core.inc.php
At line: 149
Stacktrace:
File: /home/jab1/public_html/lib/pkp/classes/core/Core.inc.php line 149
Function: PKPApplication->errorHandler(2, "Invalid argument supplied for foreach()", "/home/jab1/public_html/lib/pkp/classes/core/Core.inc.php", 149, Array(6))
File: /home/jab1/public_html/lib/pkp/classes/core/PKPRequest.inc.php line 463
Function: Core->isUserAgentBot("Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)")
File: /home/jab1/public_html/plugins/generic/usageEvent/UsageEventPlugin.inc.php line 353
Function: PKPRequest->isBot()
File: /home/jab1/public_html/plugins/generic/usageEvent/UsageEventPlugin.inc.php line 106
Function: UsageEventPlugin->_buildUsageEvent("TemplateManager::display", Array(5))
File: (unknown) line (unknown)
Function: UsageEventPlugin->getUsageEvent("TemplateManager::display", Array(5))
File: /home/jab1/public_html/lib/pkp/classes/plugins/HookRegistry.inc.php line 89
Function: call_user_func(Array(2), "TemplateManager::display", Array(5))
File: /home/jab1/public_html/lib/pkp/classes/template/PKPTemplateManager.inc.php line 332
Function: HookRegistry->call("TemplateManager::display", Array(5))
File: /home/jab1/public_html/pages/article/ArticleHandler.inc.php line 224
Function: PKPTemplateManager->display("article/article.tpl")
File: (unknown) line (unknown)
Function: ArticleHandler->view(Array(1), Object(Request))
File: /home/jab1/public_html/lib/pkp/classes/core/PKPRouter.inc.php line 362
Function: call_user_func(Array(2), Array(1), Object(Request))
File: /home/jab1/public_html/lib/pkp/classes/core/PKPPageRouter.inc.php line 220
Function: PKPRouter->_authorizeInitializeAndCallRequest(Array(2), Object(Request), Array(1), False)
File: /home/jab1/public_html/lib/pkp/classes/core/Dispatcher.inc.php line 134
Function: PKPPageRouter->route(Object(Request))
File: /home/jab1/public_html/lib/pkp/classes/core/PKPApplication.inc.php line 178
Function: Dispatcher->dispatch(Object(Request))
File: /home/jab1/public_html/index.php line 64
Function: PKPApplication->execute()
Server info:
OS: Linux
PHP Version: 5.6.40-38+ubuntu18.04.1+deb.sury.org+1
Apache Version: N/A
DB Driver: mysql
DB server version: 5.7.33-0ubuntu0.16.04.1-log Pengaruh Faktor-Faktor Kualitas Jasa terhadap Kepuasan Nasabah (Study Kasus di Bank Syariah Mandiri Cabang Surakarta) | Utami | Jurnal Akuntansi dan Bisnis
Pengaruh Faktor-Faktor Kualitas Jasa terhadap Kepuasan Nasabah (Study Kasus di Bank Syariah Mandiri Cabang Surakarta)
Anggit Utami, Y Anni Aryani
##article.abstract##
Quality and customer satisfaction are two keywords for organization survival,especially in a high competition era. The research uses 53 samples, they are Syariah Mandiri Bank branch Surakarta customer. The variables being examined are tangibles, responsiveness, assurance, empathy, reliability, and customer satisfaction.The result of regression analysis shows that just assurance and responsiveness variables had influence on customer satisfaction, while other independent variablesare not relevant with the hypothesis.
Jurnal Akuntansi dan Bisnis (JAB) ISSN 1412-0852 (print), 2580-5444 (online) Published by Accounting Study Program, Faculty of Economics and Business, Universitas Sebelas Maret, Indonesia
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